Frequently Asked Questions (FAQs)
Parrots, Exotic Birds, Fertile Eggs, Shipping, Legalities & Orders
This FAQ page is designed as a central knowledge resource for customers seeking reliable information about buying parrots, exotic birds, fertile bird eggs, international shipping, legal compliance, and post-delivery care. It serves both first-time buyers and experienced breeders operating internationally.
SECTION 1: GENERAL BUSINESS & ETHICS
What does your business specialize in?
We specialize in the ethical supply and international shipping of live birds and fertile eggs, with a focus on:
- Live parrots for sale
- Live exotic birds
- Fertile parrot eggs
- Fertile exotic bird eggs
Our operations emphasize responsible sourcing, lawful transport, and transparent communication at every stage of the order and delivery process.
Are the birds and eggs ethically sourced?
Yes. All birds and eggs are sourced exclusively from verified captive breeding programs that follow ethical aviculture practices. We do not trade in wild-caught birds, nor do we engage in activities that could harm natural populations.
Do you support conservation and responsible ownership?
Absolutely. Responsible bird ownership begins with education, legal awareness, and long-term commitment. We work only with buyers who understand the responsibilities involved in keeping live birds or incubating fertile eggs.
Do you sell birds as impulse purchases?
No. Live birds are not impulse purchases. We encourage customers to ask questions, review legal requirements, and prepare properly before placing an order.
SECTION 2: PARROTS – GENERAL QUESTIONS
What types of parrots do you offer?
We work with a wide variety of parrot species depending on availability, including macaws, cockatoos, African grey parrots, conures, parakeets, Amazon parrots, and other commonly bred species.
Are parrots suitable for first-time owners?
Some parrots may be suitable for beginners, while others require advanced experience. Buyers should research parrot lifespan, noise levels, social needs, and housing requirements before choosing a species.
Are parrots hand-raised or parent-raised?
This depends on the breeder and species. Both hand-raised parrots and parent-raised parrots can thrive when properly socialized and cared for.
How long do parrots live?
Many parrots are long-lived animals. Depending on the species, lifespans can range from 15 years to over 60 years, making parrot ownership a long-term commitment.
SECTION 3: EXOTIC BIRDS – GENERAL QUESTIONS
What qualifies as an exotic bird?
Exotic birds refer to non-parrot avian species that are legally bred and traded, such as toucans, crowned pigeons, pheasants, aracaris, and other specialty birds.
Are exotic birds harder to keep than parrots?
Some exotic birds require specialized diets, custom housing, or specific climate conditions. They are generally recommended for experienced bird keepers or professional aviaries.
Are exotic birds louder or more delicate?
Behavior varies widely by species. Some exotic birds are quieter than parrots, while others may be more sensitive to environmental stress.
SECTION 4: FERTILE EGGS – GENERAL QUESTIONS
What are fertile eggs?
Fertile bird eggs are eggs that have been naturally fertilized and may hatch if incubated under proper temperature, humidity, and handling conditions.
Do you sell both parrot and exotic bird eggs?
Yes. When legally permitted and available, we offer fertile parrot eggs and fertile exotic bird eggs for incubation.
Are fertile eggs suitable for beginners?
Incubating fertile eggs requires technical knowledge, proper equipment, and experience. Beginners are encouraged to research egg incubation techniques thoroughly before ordering.
What factors affect hatch success?
Hatch success depends on multiple factors, including:
- Incubation temperature and humidity
- Egg turning schedule
- Incubator quality
- Handling after arrival
Shipping alone does not determine hatch outcome.
SECTION 5: SHIPPING – GENERAL OVERVIEW
Do you ship worldwide?
Yes. We provide international bird shipping to most countries, subject to airline routes, import regulations, and species restrictions.
How are live birds shipped?
All live birds are shipped exclusively via commercial airlines using approved live-animal or pet-safe cargo programs. We do not use postal or courier services.
Why don’t you use courier companies?
Courier services are not legally authorized for live bird transport and lack the environmental controls required for animal welfare.
Are flights direct or with layovers?
We prioritize direct flights whenever possible. If layovers are required, routes are chosen to minimize transit time and stress.
SECTION 6: SHIPPING CONDITIONS & WELFARE
Are birds sedated during transport?
No. Birds are never sedated during shipping, as sedation poses serious health risks to avian species.
How is temperature managed during shipping?
Airline cargo holds used for live animals are pressurized and temperature-controlled. Shipments are scheduled to avoid extreme weather conditions.
What happens if there is a flight delay?
If delays occur, birds remain in controlled environments, and customers are informed immediately.
SECTION 7: SHIPPING CRATES & PACKAGING
What type of crates are used for birds?
Birds travel in:
- Airline-approved travel crates
- Properly ventilated enclosures
- Crates fitted with food, hydration, and absorbent bedding
Crates are selected based on species size and behavior.
How are fertile eggs packaged?
Eggs are:
- Individually cushioned
- Shock-protected
- Packed to reduce vibration and temperature fluctuation
Packaging is designed to protect eggs throughout transit.
SECTION 8: LEGAL & REGULATORY QUESTIONS
What is CITES?
CITES regulates the international trade of certain wildlife species to prevent over-exploitation.
Do all birds require CITES permits?
No. Only species listed under CITES require permits. Permit requirements vary by species and destination country.
Who is responsible for permits?
Buyers are responsible for:
- Import permits
- Customs clearance
- Compliance with local wildlife laws
We provide guidance but cannot override legal requirements.
Are U.S. exports subject to inspection?
Yes. Some shipments departing the United States require inspection by the U.S. Fish & Wildlife Service.
SECTION 9: ORDERS & PAYMENTS
When is shipping scheduled?
Shipping is scheduled after order confirmation, documentation review, and airline availability.
Can orders be canceled?
Once airline cargo space is booked and documentation is prepared, orders cannot be canceled.
Are shipping fees refundable?
No. Shipping fees are non-refundable once flights are booked.
SECTION 10: DELIVERY & ARRIVAL
What should I do when my bird arrives?
Inspect the bird immediately to confirm it is alive, alert, and responsive. Fresh water should be offered first, followed by a short settling period.
Do you offer home delivery?
Some destinations qualify for licensed home delivery, while others require airport pickup. This is confirmed before shipment.
What if I am not available at delivery time?
Buyers must ensure availability. Delays caused by the receiver may result in additional handling or storage fees.
SECTION 11: LIVE ARRIVAL POLICY
What is your live arrival guarantee?
If a bird arrives deceased:
- Notification must be made within 72 hours
- Immediate inspection is required
- A one-time replacement or refund of the bird’s cost is offered
Shipping fees are not refundable.
What voids the live arrival guarantee?
The guarantee may be voided by:
- Delayed inspection
- Failure to notify within the allowed time
- Improper handling after delivery
SECTION 12: AFTER-DELIVERY CARE & SUPPORT
Will shipping affect the bird long-term?
Most birds recover quickly when placed in a calm, stable environment. Temporary stress after transport is normal.
Do you provide post-delivery support?
Yes. We provide post-delivery support and general care guidance to help birds adjust successfully.
SECTION 13: FINAL & MISCELLANEOUS QUESTIONS
Can I resell birds or eggs?
Buyers must comply with local resale laws, licensing requirements, and applicable regulations.
Where can I get more help?
If your question is not covered here, please contact our support team. A specialist will be happy to assist you.